Delivery

  1. *FREE UK Mainland Delivery on orders over £125. Please note this is only up to the weight of 10kg, additional postage may be required if the weight is over this amount. Some mainland areas are classed as remote areas by our courier and may incur an additional charge.
  2. In stock items will generally be dispatched the same day but some out of stock products may take longer. Any delivery date will be an estimate only, although Divers Warehouse will always strive to make sure your goods are delivered in 3-4 working days. We shall not be liable for delays caused by matters out of our control.
  3. Any claim based on any defect in quality or condition of the products must be notified to us within 7 days of delivery after which it will be assumed you have accepted the goods.
  4. Risk of damage to or loss of the product shall pass to you at the time they are delivered.
  5. For UK couriered consignments we reserve the right to charge a GBP15 (£15) charge for redirection to an address other than the delivery address specified in your original order. If no delivery address is specified consignments will automatically be sent to the billing address.
  6. We do not accept any liability for delays caused by items that are out of stock at the time the order is placed.
  7. If you need a delivery for a certain time of day we offer time slots of: AM delivery, before 9am, before 10am and Saturday delivery. If you would like one of these instead of a normal next day delivery, please call us on 01274 307555 or enter it in the comments box when checking out online and we will contact you for additional payment.

Export

  1. If goods are to be shipped or used overseas, then it is your responsibility to ensure that the product is able to be shipped to and used in your country. Also that you have the correct qualifications to purchase the items.
  2. Incorrectly sized items (suits and BCD’s) (excludes cylinders) dispatched inside or outside the United Kingdom and inside the European Union can be swapped but customers are responsible for the cost of shipping the items back to us and then the return carriage costs, to return the goods back to the customer. If any product that is purchased is faulty we will exchange it for an identical replacement free of charge or a full refund.
  3. For all SCUBAPRO and UWATEC products: Delivery only to addresses in the EEA (Austria, Belgium, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Liechtenstein, Luxembourg, the Netherlands, Norway, Portugal, Spain, Sweden and the United Kingdom).
  4. Due to it being a circumstance beyond our reasonable control, we do not accept any responsibility for shipment delays due to customs issues and/or for any excise duties levied on a consignment.